Privacy Policy

Overview

Red Rose Associates is committed to safeguarding the privacy of our website visitors, clients, and stakeholders. This Privacy Policy explains how we collect, use, disclose, and manage personal information.

Information we collect

We collect and process personal information, such as names, contact details, and job titles, when voluntarily provided by our clients or website visitors. This information may be collected through forms, emails, or interactions with our website.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• Consent: You are able to remove your consent at any time by contacting data@redroseassociates.com
• Contractual obligation: where processing is necessary to fulfil a contract with you
• Legal obligation: where we are required by law to process your data
• Vital interest: where processing is necessary to protect someone's life
• Legitimate interest: where we have a genuine business reason to process your data

How we use your information

Personal information is used for communication, providing services, responding to enquiries, and improving our services. We do not sell, rent, or lease personal information to third parties.

Data security

We implement appropriate technical and organisational measures to ensure the security of personal information. However, no data transmission over the internet can be guaranteed to be completely secure.

Cookies and tracking

Our website uses a small number of cookies and browser storage mechanisms. When you first visit the site, a banner invites you to accept or reject non-essential cookies. Your preference is saved in your browser's local storage so you are not asked again on return visits.

Essential cookies

Our website is hosted on Cloudflare Pages. Cloudflare may set strictly necessary cookies to deliver security, performance, and reliability features, including bot mitigation and load balancing. These cookies are essential to the operation of the site and do not require your consent. You can read more about Cloudflare's data practices at cloudflare.com/privacypolicy.

Google Fonts

We load typefaces from Google Fonts, a service provided by Google LLC. When your browser requests a font file, Google may log your IP address. Google's privacy policy is available at policies.google.com/privacy.

Managing cookies

You can manage or delete cookies at any time through your browser settings. Disabling cookies may affect the functionality of some parts of our website. To reset your cookie preference on this site, clear your browser's local storage for redroseassociates.com.

Third-party services

Our website is hosted by Cloudflare Pages (Cloudflare, Inc., 101 Townsend St, San Francisco, CA 94107, USA). Cloudflare processes connection data, including IP addresses, as part of its content delivery and security services. Data may be processed outside the UK; Cloudflare maintains appropriate transfer mechanisms under UK GDPR.

Our website loads fonts from Google Fonts (Google LLC). Google may process connection metadata when font files are requested by your browser.

Our website contains links to external sites, including LinkedIn. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.

Data retention

We retain personal information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Contact and enquiry data is typically retained for up to three years from the date of last contact, after which it is securely deleted.

Your data protection rights

Under data protection law, you have the following rights:

• Right of access: You have the right to ask us for copies of your personal information.
• Right to rectification: You have the right to ask us to rectify information you think is inaccurate or incomplete.
• Right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
• Right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Right to object to processing: You have the right to object to the processing of your personal information in certain circumstances.
• Right to data portability: You have the right to ask that we transfer your personal information to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond. Please contact us at data@redroseassociates.com.

How to complain

If you have concerns about our use of your personal information, you can contact us at data@redroseassociates.com.

You can also complain to the Information Commissioner's Office (ICO):

• Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
• Helpline: 0303 123 1113
• Website: ico.org.uk

Changes to this policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last revised. We encourage you to review this page periodically.